Training is getting to the point where the talking is taking its toll. Many of us really want to get to the hands-on part of things. We get different trainers presenting different topics, and several of us have really noticed a difference in styles. We really like our main guy, Lance. That's not to say the other presenters aren't saying anything of value, it's just that several of us know what we like.
We're still learning about call flow, some of the systems and how to type like a demon. Yesterday was our first day of something called Keynomics -- seriously, this is typing boot camp. I only did 61 wpm, well below where I thought I'd be. And 10-key... let's just say, fuck that shit. 10-key is not my friend. I can type by touch, even with some of the stuff on the top row. But that 10-key crap... gah. part of Keynomics will include putting little stickers on certain keys on the keyboard so that eventually, they'll all be covered. This will make things interesting.
One thing I've really noticed about our class is that we all like the idea of being a team when we hit the floor in March. We don't always agree, but we respect one another and there are enough different backgrounds where there's usually someone there to fill in the gaps.
Here's the place of employment:
Oh, and here's the view from the fifth floor, where we'll be spending a lot of time:
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